Declaration of Conformity

Last Updated: 26/11/2024

Videnoir declares that all products listed on this website comply with the requirements set forth by the European General Product Safety Regulation (GPSR 2023/988). Our commitment is to provide high-quality and safe products to our customers, ensuring full compliance with EU safety standards.

Products Covered

This declaration applies to all products manufactured, sold, or distributed under the brand name Videnoir, including but not limited to:

  • Lingerie and intimates
  • Gothic-inspired apparel
  • Custom-designed pieces

Each product is tested and evaluated to ensure it meets all safety, quality, and durability standards as required by the European Union.

Manufacturer Information

Company Name: VIDENOIR SRL
Address: Via Zurigo 12/4 Milano
Email: support@videnoir.net

European Economic Operator (EEO)

In accordance with the GPSR, Videnoir designates itself as the Responsible Operator within the European Union for all products sold through this website. This means that we oversee compliance with all safety standards and regulations, ensuring that every item is properly tested and safe for consumer use.

Safety Standards and Certifications

  • All textiles and materials used in our products comply with the REACH Regulation (EC No. 1907/2006) and are certified as free of hazardous substances.
  • Products are labeled with care instructions and warnings to ensure proper use and maintenance.
  • Continuous monitoring of safety standards is carried out to ensure compliance with EU updates.

Traceability and Transparency

For each product, the following information is provided:

  1. Manufacturer details and production origin.
  2. Detailed safety instructions and warnings.
  3. Batch numbers or unique identifiers for tracking and recall purposes.

If you require further information about a specific product, please contact us at support@videnoir.net.

Procedure for Safety Incidents

If a product is found to pose a safety risk, Videnoir has established a comprehensive process to:

  • Notify customers immediately.
  • Provide clear instructions on how to address the issue.
  • Offer free repairs, replacements, or refunds for affected items.

To report a safety concern, please visit our Product Safety Notification Form or email us at support@videnoir.net.

Customer Responsibility

As a customer, you are encouraged to follow all care instructions and warnings provided with our products. Improper use or handling may result in reduced product lifespan or safety risks.

For any questions or additional information, please reach out to our support team.
Thank you for choosing Videnoir for your unique and handcrafted designs.